FAQs

How does the deposit and refund work?

We take a deposit when you come into store. This is to cover our costs if keys are lost or if the unit is not left vacant and clean and tidy at the end of the hire period. Assuming everything is okay when you vacate, we will return your deposit [...]

How does the deposit and refund work?

How much is the deposit?

We ask for a refundable deposit of £150 for Extra Small Units (4'), £250 for Small and Medium Units (8' and 10'), £300 for Large Units (20') and £400 for Extra Large Units (30'). If there’s anything else we can help you with, do pop in and see us or [...]

How much is the deposit?

Is there an additional charge for the lock?

Absolutely not. Good quality, 5-lever locks, integrated fully into the unit door are standard on all of our units. We do charge you if we have to issue replacement keys after you lose them, but assuming all goes smoothly, the unit and its lock are included as part of your [...]

Is there an additional charge for the lock?

Is there an insurance fee?

Because we are happy for you to arrange your own insurance, we do not charge you for ours. If there’s anything else we can help you with, do pop in and see us or give us a ring 0118 932 8328.

Is there an insurance fee?

Is there an extra charge or more expensive hire charge for direct access?

Absolutely not. Drive up access is available on almost all of our units and there is no additional charge for it, whatsoever. Our ground floor units allow you to unload directly from your vehicle. For our first floor units, the car or van can be parked right next to a [...]

Is there an extra charge or more expensive hire charge for direct access?

What if I need to stay longer than I originally planned?

We only reserve vacant units. Once you're in and hiring, your unit is yours for as long as you need it. You don't have to request a longer term. When you pass the date that you've paid up to, we will invoice you for the next term and you [...]

What if I need to stay longer than I originally planned?

What payment methods do you accept?

Payment is due in advance. You can pay for your first term by credit or debit card. Thereafter you can pay by card, transfer or cheque. For monthly and quarterly hire terms you must choose repeat card payments or direct debit. If there’s anything else we can help you with, [...]

What payment methods do you accept?

Do I need to make payment in advance?

Yes. All hire charges are payable in advance. This means that you must pay for the entire period 'up front'. For example, if you take a six-month hire because you would like the 20% discount, you will need to pay for the full six months and at each renewal. You [...]

Do I need to make payment in advance?

Is there a fee to access my storage unit?

No. You can come and go as you please, during our opening hours. This applies to all 500+ of our green steel storage units. If there’s anything else we can help you with, do pop in and see us or give us a ring 0118 932 8328.

Is there a fee to access my storage unit?

What our customers are saying

We have used your services previously & as ever, the service from staff & the secured storage that you provide has been nothing but absolutely outstanding. Each & every staff member to answer the phone has been just joyous to deal with. We shall highly recommend your staff & services with 5*+ rating

5
Mrs J W, Fleet, Hampshire

I have been a customer of Eversley Storage for some 20 years. They offer secure, reasonably priced facilities accompanied by excellent service from friendly and helpful staff. I have no hesitation in recommending them.

5
Sir Gerald Howarth, former MP for Aldershot, Hampshire

Fantastic service and facilities, highly recommended!

5
Mr B G, Yateley, Hampshire

To all the staff at Eversley Storage, thank you for looking after me so well this year and keeping whats valuable to me safe. You have given me great peace of mind. Thank you.

5
Mr B E, Guildford, Surrey

I have used the site for a number of years, both for business and personal use and have always been happy. The staff are unfailingly friendly and helpful.

5
Mrs M D, Hartley Wintney, Hampshire

Need to know more?

Call us on 0118 932 8328, fill in our contact form or pop in and see us.

You might also find what you’re looking for in our Terms & Conditions or FAQs.