FAQs about Signing Up as a customer

Customers store a wide variety of items, including household and office furniture, document or archive storage, out of season garden tools or sports equipment, computers. If you are storing valuable, delicate items, you may need to take advice as to how to best protect them, just as you would if [...]

We have business customers storing all sorts of things, including: Large plant machinery like snowblowers and ride on mowers Plumbing supplies and spares New and used clothes and toys Christmas decorations Furniture Sports equipment Camping equipment Motorcycles Classic cars [...]

Whenever we have availability, we will be delighted to reserve you a unit up to a few weeks in advance. You can call us or fill in our online booking form. If you need to check availability but aren't quite ready to commit to a reservation, give us a ring [...]

For a household contract: 2 forms of ID with your name and address, one of which should be a photo ID (eg driving licence or passport) Payment by credit or debit card - for your hire charge and deposit - payment is in advance For [...]

Firstly, consider your costs - assuming that you are now out of any introductory discount period - what is your monthly charge? Find out more about our full price list, which shows the weekly and monthly cost of all of our price plans - we allow you to pay [...]

We get asked this quite a lot, especially by customers who aren't bringing their goods in themselves... We need you to come and sign the contract in person, so that we can take a photo of you (for security purposes) and witness that your photo ID is valid. Although this [...]

You must be 18 years old or over, to hire a unit.

This is best practice recommended by the Self Storage Association and Hampshire Constabulary's Anti Terrorism Policy. It protects us against customers who are committing identity fraud but most importantly, it protects you - we know who our customers are, we take steps to ensure that they are genuine and [...]